Artificial Coffee Tree
180cm

Our Materials

Our Florists have sourced from all over the world to find and curate the best selection of materials to create our products. For us, quality is everything. Over the past 18 years, we have cultivated relationships with over 80 vendors to craft what you see today. Our Florist's mission will continue to always be to find and provide the best quality, luxury faux florals & plants. 

Our Products

Our company is founded and run by Florists. It is their creative vision that leads the way. All of our loose items have been hand-selected and evaluated by our Florists. All of our ready arrangements and potted items are handmade to order by our Florists to ensure quality. 

Care Instructions 

CARE INSTRUCTIONS If you follow our care instructions, BLOOMR’s Long Lasting Faux Florals and Plants can be enjoyed for many years. Please keep all items out of direct sunlight, as the sun will fade the colors of the products. As the colors fade the real-life look will fade as well. All of our products are meant for indoor use. We do not recommend our products for outdoor use, but if you do use them outdoor please be aware that the life of the products will be shortened dramatically. Just like any other household item, your faux florals and plants should be cleaned and dusted regularly. We recommend the use of a feather duster or swiffer duster to dust the items. You can also use a compressed air can to dust the products, but please follow the instructions on the can for optimal spray distance. You can use a damp cloth to wipe the leaves and faux water, but do not use a damp cloth on the silk florals, as it may damage or alter the color. Most plants can be wiped with a damp cloth, with the exception of flowering plants.

We love to tell our story, learn more about us here. 

Standard Processing Times

All of our ready arrangements and potted items are handmade to order by our Florists to ensure quality. Please allow 2-5 days for our Florists to create your arrangement and 1-2 days for loose stems. Our items require careful packing and customized boxes to safeguard them in shipping. 

Standard Shipping Times

We offer free door-to-door delivery in UAE within 5-7 Business Days. We do not delivery on government holidays.

We offer free door-to-door delivery in KSA within 10-20 Business Days. We do not delivery on government holidays.

For worldwide deliveries we ask you to allow 7-21 business days for delivery once your items have shipped.

All items are shipped in heavy, 5ply cardboard, and our arrangements are in oversized boxes to allow room for the protective styrofoam. Due to the weight and volume of our packed boxes, we choose standard shipping in order to offer customers affordable shipping prices.

If you need your items sooner, please reach out to CustomerService@Bloomr.com and we can quote you expedited shipping times and prices. 

Standard Shipping Prices

We offer free worldwide shipping :)

Expedited Shipping

Due to the weight and volume of our packed boxes, we choose standard shipping in order to offer customers affordable shipping prices. If you need your items sooner, please reach out to CustomerService@Bloomr.com and we can quote you expedited shipping times and prices

Return Policy

You may return your item(s) within 7 days of the delivery date for a full refund. Contact CustomerService@Bloomr.com and let us know which products you will be returning and include your order number. It is the responsibility of the customer to return the item(s) in the original packaging and in new, unused and undamaged condition. If you do not request a refund within 7 days of delivery, unfortunately, we cannot offer you a return outside of this time frame.

Damage must be reported within 24 hours of delivery. After this period of time it will be considered damaged by the customer. Orders returned damaged will not be accepted.

Orders must be returned to our Dubai Showroom or our Ras Al Khamiah warehouse or Dubai Showroom within 7 days of delivery. If you are returning your order with a shipping carrier, you must email CustomerService@bloomr.com a tracking number within 7 days of receiving your order. Your returns should arrive to the below address:

RETURN ADDRESSES:

DUBAI SHOWROOM:

Units 49-50 Costra Business Park, C47 Me'aisem - 1st St - Dubai

RAK WAREHOUSE:

Warehouse #5 & #6, Shed no.2

Technology Park, Jazeera Al Hamra

RAK Free Zone, UAE

Orders returned damaged will not be accepted

NON-RETURNABLE/NON-REFUNDABLE/NON-EXCHANGEABLE ITEMS

• Gift Cards
• Bedlinen
• Custom Orders
• Items Marked Final Sale

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 to 45 business days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at CustomerService@bloomr.com.

FINAL SALE

If an item is considered final sale then we cannot take returns or exchanges. These items are not eligible for refunds or exchanges.

CANCELLATIONS

A customer can cancel their order within 24 hours. If your order has already shipped, we cannot cancel the order, but if your items are eligible for return then you can return them per our policy above.